The rigour of our stakeholder engagement and materiality assessment process, explained on our stakeholder engagement and materiality page, aligns with the International Integrated Reporting Council (IIRC) Framework and the Global Reporting Initiative (GRI) standards. Of the 23 topics raised by stakeholders, 13 met the threshold of being high priority and thus material to the operation of the business.
Three were ranked highest by both internal and external stakeholders:
The next most highly ranked issues across the stakeholder groups were:
The following pages of this report explain what Watercare is focusing on to ensure these issues are driving our business strategies, investments and risk management.