Snapshot 2019/2020

 
303K TREES PLANTED

in the Hūnua Ranges

25 ELECTRIC VEHICLES

0.87%% OF MONTHLY INCOME 

was spent on water bills by
an average Auckland household

SAFE AND RELIABLE

water and sanitation services
especially during the COVID-19
pandemic and nationwide lockdown

 ZERO COVID-19 CASES

at Watercare or the extended
Watercare family due to proactive
risk management

2/3 STAFF MEMBERS

equipped to work from home,
ensuring service continuity
for Aucklanders

LAUNCHED NEW INCIDENT
REPORTING TOOL ICARE 

ENTERPRISE MODEL
PARTNERSHIP

signed to deliver better
infrastructure for Auckland

$552M INVESTMENT

BECAME A MAJORITY SHAREHOLDER

of processing software company Lutra

36% LESS RAINFALL

in catchments between
Nov 2019 and June 2020

VOLUME OF REAL WATER LOSS 13.2%

against a target of 13% or below

STAGE 1 WATER RESTRICTIONS 

banning the use of drinking
water for outdoor activities
to reduce demand

OPERATING EXPENSES $40.2M

higher than budgeted due
to unplanned maintenance

10.6 LOST TIME INJURY
FREQUENCY RATE (LTIFR)

per million hours worked
(20 actual injuries)